PERAN MEDIASI WORK ENGAGEMENT DALAM MENINGKATKAN KINERJA PERAWAT
Abstract
Pendahuluan: Penelitian ini dilandaskan hasil observasi awal yang menginformasikan bahwa sebagian besar kinerja perawat berada dalam kategori C (good) dengan persentase sebesar 36%, Temuan aspek kinerja perawat, 60% merasa perawat tidak menyelesaikan pekerjaan sesuai target, dan 60% juga merasa perawat tidak dapat menyelesaikan pekerjaan tanpa kesalahan, serta 70% menyatakan bahwa perawat tidak dapat menyelesaikan pekerjaan tepat waktu. Tujuan penelitian ini adalah untuk menganalisis pengaruh kepemimpinan transformasional dan quality of work life terhadap kinerja perawat di RS Unimedika Sepatan Tangerang melalui work engagement sebagai variabel intervening. Metode: Penelitian ini menggunakan metode penelitian deskriptif kuantitatif dengan pendekatan kausalitas. Populasi penelitian terdiri dari seluruh perawat pada RS Unimedika Sepatan Tangerang sebanyak 175 orang. Sampel penelitian ditetapkan menggunakan purposive sampling dan diperoleh sebanyak 122 orang perawat sebagai sampel penelitian. Teknik analisis yang digunakan adalah analisis deskriptif menggunakan Three Box Method dan analisis structural equation modelling (SEM) menggunakan PLS. Hasil dan Pembahasan: Hasil penelitian kepemimpinan transformasional dan Quality of Work Life secara bersama-sama memiliki pengaruh positif terhadap kinerja perawat di RS Unimedika Sepatan Tangerang melalui work engagement. Secara parsial, kepemimpinan transformasional dan Quality of Work Life berpenagruh terhadap work engagement dan kinerja perawat. Selain itu, work engagement juga berpengaruh terhadap kinerja perawat. Kesimpulan: Implikasi manajerial adalah memperbaiki sistem manajemen leadership dengan meningkatkan pelatihan etika profesi pengembangan karir.
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