Analisis Kinerja Pelayanan Kesehatan Tenaga Medis Di Puskesmas Air Besar Negeri Batu Merah Kecamatan Sirimau Kota Ambon Provinsi Maluku

  • Sukma Muhammad Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Pttimura, Indonesia
  • Iriane Sosiawaty Ponto Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Pttimura, Indonesia
  • Julia Theresia Patty Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Pttimura, Indonesia
Keywords: Performance, Service, Health, Medical Personnel

Abstract

This research is a qualitative descriptive research. Aims to analyze and explain the Analysis of Health Service Performance of Medical Personnel at Puskesmas Air Besar, Batu Merah Village, Sirimau District, Ambon City, Maluku Province. Informants in this study amounted to 6 people. Data collection techniques used are observation, interviews and documentation and analysis techniques using the interactive analysis model from Miles and Huberman, namely conducting data reduction, presenting data and drawing conclusions. The results of this study indicate that the Analysis of Health Service Performance of Medical Personnel at the Air Besar Health Center, Batu Merah Village, Sirimau District, Ambon City, Maluku Province, is effective but not optimal. The five indicators are influenced by the quality factors of health service performance at the community health center (Puskesmas).

Downloads

Download data is not yet available.
Published
2023-06-22
How to Cite
Muhammad, S., Ponto, I. S., & Patty, J. T. (2023). Analisis Kinerja Pelayanan Kesehatan Tenaga Medis Di Puskesmas Air Besar Negeri Batu Merah Kecamatan Sirimau Kota Ambon Provinsi Maluku. Professional: Jurnal Komunikasi Dan Administrasi Publik, 10(1), 197–210. https://doi.org/10.37676/professional.v10i1.3740
Section
Articles