A Description Of Satisfaction In Grade 3 Patients  Of Food Service   At Rsu Private X  Bengkulu

Rabiul Armala Sari Nande Putri; Hesti Nur'Aini; Andwini Prasetya; Methatias Ayu Moulina

doi:10.37676/agritepa.v10i1.3449

Rabiul Armala Sari Nande Putri Program Studi Teknologi Hasil Pertanian, Fakultas Pertanian, Universitas Dehasen Bengkulu
Hesti Nur'Aini Program Studi Teknologi Hasil Pertanian, Fakultas Pertanian, Universitas Dehasen Bengkulu
Andwini Prasetya Program Studi Teknologi Hasil Pertanian, Fakultas Pertanian, Universitas Dehasen Bengkulu
Methatias Ayu Moulina Universitas Dehasen Bengkulu

DOI: https://doi.org/10.37676/agritepa.v10i1.3449

Keywords: Patient Satisfaction, Nutritional Value, Calories

Abstract

RSU private X Bengkulu is one of general hospital in Bengkulu provides various health services, including outpatient, emergency units, and inpatient care. In the inpatient service unit there is a class 3 treatment room which is an option for patients with a fairly cheap and affordable cost, but the existing facilities are different from other rooms. This study aims to analyze the level of satisfaction and nutritional value of food menus for class 3 patients at RSU private X Bengkulu. The respondents involved were 75 patients who were treated at RSU private X Bengkulu with a descriptive analysis using a Likert scale. The results showed that the level of patient satisfaction with services at RSU private X Bengkulu was 4.08 with the assessment criteria being satisfied from the indicators of satisfaction, responsiveness (responses), confidence (belief), empathy, tangible, reliability, according to diet, food portions, suitability, and cleanliness of equipment. Nutritional Value of Food Grade 3 patients served have a Calorific Value between 1,800.63 Calories/day.

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