ROSYADA, A.; HARTONO, A. The Influence Of Perceived Convenience On AI-Enabled Customer Experience In Shopee’s Chatbot With Perceived Sacrifice, Trust, And Customer Loyalty As Mediating Variables. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis, v. 13, n. 4, p. 3315–3326, 22 set. 2025.