Tay, S., Fahlevi, R., & Sinambela, F. (2026). The Role of Relationship Management and Word of Mouth in Building Trust and Revisit Intention at Hotels in Batam. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 14(3), 3639-3648. https://doi.org/10.37676/ekombis.v14i3.10340